Shipping Policy
Effective date: August 4, 2026
Thank you for shopping at Solyra® Skull Stake! We are committed to delivering your warm orange LED skull stake lights efficiently and securely. Please review our shipping policy below.
1. Shipping Rates
We offer a flat rate shipping fee for all orders:
- Flat Rate Shipping: $8.95 per order
2. Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
3. Domestic Shipping
For orders shipped within the United States:
- Estimated Delivery Time: 5-10 business days from the date of shipment.
- Carriers: We primarily use USPS (United States Postal Service) and UPS (United Parcel Service) for domestic shipments.
4. International Shipping
We offer international shipping to select countries:
- Estimated Delivery Time: 10-25 business days from the date of shipment. Please note that international delivery times can vary significantly due to customs processing and local postal services.
- Customs, Duties, and Taxes: Solyra® Skull Stake is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Order Tracking
Once your order has shipped, you will receive a Shipping Confirmation email that includes your tracking number. You can use this number to track your order's journey directly on the carrier's website.
Please allow 24-48 hours for the tracking information to become active.
6. Shipping Delays
While we strive to ensure timely delivery, Solyra® Skull Stake is not responsible for shipping delays caused by factors beyond our control, including but not limited to:
- Carrier delays (e.g., USPS, UPS).
- Inclement weather conditions.
- Customs processing delays for international shipments.
- Natural disasters or unforeseen events.
We will do our best to keep you informed of any significant delays.
7. P.O. Box and APO/FPO Addresses
We support shipping to P.O. Box and APO/FPO addresses. Please note that these orders will be shipped exclusively via USPS.
8. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date or receipt of the damaged item at support@solyraskullstake.com. We will work with the shipping carrier to investigate the issue and find a resolution, which may include a replacement or refund.
9. Restricted Countries
We do not ship to countries that are subject to U.S. export restrictions or sanctions. If you place an order to a restricted country, it will be canceled and refunded.
10. Contact Us
If you have any questions about our Shipping Policy, please contact us:
- By email: support@solyraskullstake.com
- By visiting this page on our website: https://solyraskullstake.com/contact